Privacy Policy

Protecting your privacy is one of our top priorities. In this section, we inform you about the practices we apply for the processing of your personal data and your rights related thereto.

Use of collected personal data

The personal data that we collect on the basis of your consent (email address, phone number…) is used to:

• Understand and analyze the way you use our website in order to improve your customer experience.
• Carry out our marketing and communication operations including by email and SMS

Collection of reviews, emails and phone numbers

When you leave a review on our site or provide your email address and/or phone number, we collect this information as well as your IP address and your browser's user agent to help us detect unwanted reviews and improve our services.

Cookies

If you leave a review or provide your email address on our site, you will be prompted to save your name, email address and website in cookies. This is solely for your convenience so that you do not have to enter this information if you leave another review later.

Storage periods for your data

Personal data and their metadata are kept indefinitely. All users have the option to view, modify or delete their personal information at any time.

Tracking pixels in our emails

Our emails may contain a tracking pixel, an invisible image that tells us if they have been opened. This helps us improve our communications and adapt their frequency. You can refuse this tracking at any time, without impact on your subscription, from the "Manage my preferences" link present in each of our emails or by writing to us at contact@lunifia.com.

Your rights

You have the following rights regarding your personal data:

• Right of access: You can request to view the personal data we hold about you.
• Right of rectification: You can request the correction of inaccurate or incomplete data.
• Right of erasure: You can request the deletion of your personal data.
• Right of objection: You can object to the processing of your personal data in certain cases.

To exercise your rights, please contact us by email at contact@lunifia.com