Privacy Policy

Protecting your privacy is one of our top priorities. In this section, we inform you about the practices we apply to the processing of your personal data and your related rights.

Use of personal data collected

The personal data we collect based on your consent (email address, telephone number, etc.) are used for:

  • Understand and analyze how you use our website in order to improve your customer experience.
  • Carry out our marketing and communication operations including by email and SMS

Collection of reviews, emails and phone numbers

When you leave a review on our site or provide your email address and/or phone number, we collect this information along with your IP address and browser user agent string to help us detect unwanted reviews and improve our services.

Cookies

If you leave a review or provide your email address on our site, you may opt-in to saving your name, email address and website in cookies. This is for your convenience so that you do not have to fill in this information again when you leave another review.

Storage durations of your data

Personal data and its metadata are retained indefinitely. All users have the ability to view, modify, or delete their personal information at any time.

Your rights

You have the following rights regarding your personal data:

  • Right of access : You can request to consult the personal data that we hold about you.
  • Right of rectification : You can request the correction of inaccurate or incomplete data.
  • Right to deletion : You can request the deletion of your personal data.
  • Right to object : You can object to the processing of your personal data in certain cases.

To exercise your rights, please contact us by email at contact@lunifia.com

Our customer service

Contact our customer service at +33 1 72 52 38 56 or by email at contact@lunifia.com