We accept returns and exchanges if the purchased item is defective.

Indeed, at the slightest problem with one of our jewels, I recommend that you send an email to the following address: contact@lunifia.com

Once your order has been dispatched, you will have 14 days to contact us for an exchange or a refund (in the form of a credit note).

The products must be returned in their original packaging, without having been used. Return costs are the responsibility of the Customer.

We are not responsible for any loss or damage occurring during transit.